Aged Care Pest Control

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Aged Care Pest Control Melbourneaged care pest control

When working in aged care you establish a contract with your clients. Not just a physical contract outlining your duties to your clients, but a mental and emotional one too, and pest control for aged care is just one of many needs.

When you take on new residents you become directly responsible for their mental and physical well-being. It’s up to you to ensure that they’re not only fed and watered but that they’re happy. After all, these are people you’re dealing with, and people have needs.

Think about how you might feel if you found out that someone you trusted to look after your loved one had left them in a pest-infested hovel. You probably wouldn’t be too happy, would you? So why do it to someone else? 

Call Pestline on 1300 361 646 now for all your aged care pest control needs!

Pestline Pest Control for Aged Care

In 2020 a Royal Commission into Aged Care Quality and Safety indicated that complaints relating to the physical conditions of facilities including pest infestations, were more common in for-profit-run facilities, while almost non-existent in government-run facilities. 

Pest control is essential in every industry, but aside from customer-centric industries like restaurants and hospitals, it’s probably never more important than aged care pest control. These facilities care for dozens, if not hundreds of residents who require assisted living and fast medical attention. The same applies to medical pest control inside hospitals and medical centres. Many of these residents have weakened immune systems or chronic illnesses that leave them more susceptible to infection or disease. These diseases can be spread by a myriad of pests, from flea infestations to rats, so when evidence of an infestation is present, not only is it a sign of negligence but it represents a betrayal of the client’s trust.

Pestline Services

When it comes to the living conditions of your client’s loved ones, you can’t afford to engage with the second best. Pestline is a Melbourne pest control company, boasting only the highest quality service and a strictly “handle with extreme prejudice” approach to aged care pest control, you’re guaranteed to go from infestation to sanctuary.

We don’t specialise, we can handle anything you throw at us. Whether a residential or commercial space, a single nest of bugs or a fully blown-out invasion, Pestline has you covered.

What makes us different is our all-round approach to pest control for aged care. When Pestline gets a job, we not only clear out the existing problem but also put measures in place designed to prevent the return or proliferation of pests from the existing colony that might have evaded capture or extermination. We also put in guards against new pests that may deem the freshly-cleared environment a prime new habitat free of competition.

We are one of the most trusted pest control services in Melbourne, and have satisfied customers across a variety of industries, including cafes, travel, education, production, and (you guessed it) aged care!

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Common Aged Care Pests

Bug and pest species are some of the most adaptable in the world. It is estimated that insects alone make up around 75% of the world’s known fauna species. A number that is more impressive when you factor into consideration that 86% of the animal species in the world are still unaccounted for. This means that there could be millions upon millions more bugs out there than we’ve discovered.

We tell you this so that you understand how massive undertaking pest control in aged care is. And this is without factoring rodent species, and the bacteria they carry!

Despite this massive undertaking, there are a few pest species more likely to take root in an aged care facility than others. Here are a few common interlopers, and how to identify their presence:

Bed Bugs (Cimex lectularius)

Bed bugs are common insects and almost imperceptible. At a tiny 5mm long these small, flat, ovular insects are brown and feed on blood throughout their lifetime, even though they can live for up to a year without food. They typically live in dark spots around your bed mattress seams, clothing, furniture, manchester, and luggage. While they will feed on anything warm-blooded, they have a particular proclivity for humans, likely due to our inactivity at night, rendering us vulnerable to their nocturnal feeding habits. Residents in aged care can be particularly vulnerable to this, due to limited mobility and increased need for rest. Signs of bed bugs include:

  • Regularly waking up with bites that cause red itchy spots.
  • Organisms crawling on the mattress, bed frame, and other furniture.
  • Brown spots (faecal matter)
  • Blood spots.
  • Large infestations can sometimes cause a stench that is musty and sweet.

Cockroaches (Periplaneta australasiae)

The Australian Cockroach is the most common our clients in the aged care industry face. They are brown, with a yellow line around the head. Although frequently confused with American cockroaches the Australian clade is smaller, only being between 23-35 mm long. A nocturnal species, the Australian cockroach usually hides in dark, damp areas with good access to water. Signs of infestation include:

  • Presence of nymphs (juveniles).
  • Presence of an adult.
  • Egg cases.
    Droppings (dark spots or smears).
  • A musty odour (this will be stronger the more cockroaches there are).

Rodents (Mus musculus/Rattus norvegicus)

Wild rodents, while cute (by some), aren’t conducive to a healthy atmosphere. The house mouse (mus musculus) and the brown rat (Rattus norvegicus) are two of Australia’s most common rodent species, and are frequently at the heart of rodent infestations in aged care. Although both species have been widely domesticated and are popular household pets, the wild variations of these animals can carry various diseases, cause structural and electrical damage, and infect food stores. Rodent infestations can be identified through the following:

  • Droppings around good packages, drawers, cupboards, and under sinks.
  • Nesting material like shredded paper, fabric, and dried plants.
  • Evidence of chewing on food packages.
  • Holes in walls create entry points into the home.
  • Stale smells from hidden areas.

Mosquitoes (Culicidae culicinae)

Mosquitoes are some of the most irritating, and dangerous insects to have an infestation of in aged care facilities. These blood-feeding bugs are well-known parasites, infamous for disturbing sleep with the high-pitched, whining drone of their wings as they hover above us at night trying to feed on our blood. Although their bites do result in swollen, itchy growths, mosquitoes are some of the world’s most effective carriers of disease, often forcing blood-to-blood contact through their feeding on unwitting hosts. Signs of an infestation include:

  • Increased adult numbers (please pay attention to residents who say they’ve noticed more mosquitoes).
  • Stale water with growing larvae.
  • Frequent buzzing noises.
  • Multiple, consistent bites.

Houseflies (Musca domestica)

The housefly is the most common fly species in the world and is also the most underestimated. Usually thought of as little else than a minor annoyance or a barbecue parasite, the housefly is a persistent disease-spreading threat that can seriously affect those living in aged care. Signs include:

  • Large numbers of flies.
  • Frequent spotting of flies.
  • The presence of several dead organisms.
  • Clusters around light fixtures, gutters, mulch piles, and bins.

Why Pestline for Aged Care Pest Control?

We’re singularly dedicated to keeping aged care facilities clear of pests. Melbourne is a beautiful city, but it also has a lot of pests, and these pests can frequently harm what is most important to us. To this end, Pestline has dedicated itself to being the best pest control for aged care in Melbourne you can trust.

We are recognised for our high-quality work and long-term solutions to infestations. We also characterise ourselves through the use of environmentally friendly chemicals, keeping our home, loved ones, and country safe.

If you would like more information, feel free to contact us here, or call us on 1300 361 646. Otherwise, you can fill in the form now for a free, no-obligation quote.

Call Pestline now for a FREE quote on 1300 361 646.

Speak directly with our owner and be on your way to hassle-free pest control without all the nonsense.

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FAQs on Aged Care Pest Control

Residents in aged care often have weakened immune systems or chronic illnesses, making them more vulnerable to disease spread by pests, so a pest infestation is a genuine health and safety issue, not just an inconvenience.

Common issues include fleas, cockroaches, rodents, and bed bugs, particularly given the number of residents, shared spaces, and frequent visitor traffic these facilities deal with daily.

Yes, a 2020 Royal Commission into Aged Care Quality and Safety found complaints about pest infestations were a recurring issue, particularly at for-profit facilities, so regular pest control supports both resident wellbeing and regulatory compliance.

Given the number of vulnerable residents and the higher health stakes involved, regular scheduled inspections rather than reactive call-outs are the recommended approach for aged care settings.

Yes, treatments used in aged care settings are chosen specifically to be safe for vulnerable populations, taking into account the health needs of residents with weakened immune systems or chronic conditions.

Staff should watch for droppings, unusual insect activity in kitchens or laundries, and any resident complaints about bites or itching, all of which can indicate an issue before it becomes a larger infestation.

Yes, families placing loved ones in aged care expect a clean, safe environment, and any sign of a pest problem can seriously damage trust and the facility’s reputation.

Yes, food preparation and dining areas are typically included as a priority in an aged care pest control plan, given the added health risks pests pose in these spaces.

Rated excellent by our customers in Melbourne

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28 August 2026
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Reliable, clear communication and just an amazing experience dealing with this company! HIGHLY RECOMMEND!
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Frozen Vapors profile picture
26 August 2026
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I had Mathew out today after having 2 other companies come with limited results. His explanations were excellent and really helpful in helping me understand what needs to be done. His responsiveness and actions demonstrated brilliant customer service. Thank you again...
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andrew fraser profile picture
25 August 2026
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Pestline Pest Control went out of their way to meet my tight schedule. Matthew was very polite and professional and able to expertly treat my property for termites protection while clearly explaining the process. Could not happier with the service, highly recommend them.
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19 August 2026
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Fantastic service. Super efficient. Well priced. Would highly recommend.
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Anthea Li profile picture
18 August 2026
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Matthew truly went above and beyond for us and I cannot recommend his services enough - despite all the difficult circumstances, he got the job done efficiently and with the utmost care. I am so grateful for his experience and professionalism, and his willingness to travel just to be of assistance. If I could give him 10 stars, I absolutely would!
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Pete and Sam profile picture
15 August 2026
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Matthew was extremely responsive and was at my property within just a couple of hours. Very helpful and efficient
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Mark Baron profile picture
10 August 2026
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Matt offers outstanding service! Incredibly friendly, punctual, great communication and goes above and beyond. Couldn’t recommend him strongly enough!
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John Karim profile picture
1 August 2026
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Once again, the team at Pestline have gone above and beyond with their service with their clear communication, punctuality and more than friendly service. Matt was a superstar to take care of my issue, taking his time to talk through everything and working thoroughly. Stop scrolling for any other pest control company and book in Pestline. Guaranteed satisfaction! Cheers Matt!
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Jan Win profile picture
29 July 2026
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Such a wonderful service. Polite, genuine, trustworthy and does a wonderful job. I never have problems with pests anymore. I would highly recommend this service.
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Abbey Perry profile picture
17 July 2026
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Brilliant service! Great job all round, highly reccomend!
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Sophie Gladman profile picture
10 July 2026
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Matthew was speedy to respond and thoroughly explained the whole process. Would definitely recommend him and the service.
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Ben Maloney profile picture
20 June 2026
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Matt was excellent. Less than 24hrs from phone call to treatment and traps done. Very comprehensive and thorough in and out of the house. Competitive pricing as well. Highly recommended!
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jess Rougeot profile picture
18 June 2026
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Mathew was incredibly professional and genuine. We had a difficult insect infestation at our home and Mathew was efficient with coming to our home, knowledgeable as well as caring and respectful with the way he worked in our home. He was very thorough and sprayed all the inside and outside of the home, which other companies did not even suggest doing. After speaking with Mathew, I immediately felt better and confident that he could fix our issue. Since the first round of spray, the issue has gone away and as someone who is very particular and fussy about their home, I could not recommend Mathew more.
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Jo Stewart profile picture
15 June 2026
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Professional, friendly and no BS! Pest control is expensive, but with Matt you're getting value and experience. He sent our termites packing with zero return activity 2.5 years later. Future inspections will only be carried out by Matt. Peace of mind is so important.
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Van Iliopoulos profile picture
3 June 2026
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Job well done. Highly recommended.

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Elaine Edwards
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Highly recommend you contact Matt from Pestline Pest control if you have any queries or problems with pests in or around your home. Friendly, courteous , prompt and honest.
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Gina Lou
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Highly recommend Matthew. Very empathetic and knowledgeable in his field of work. Next day and we are already seeing results. I am so glad I found Pestline.
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Christine Y
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Great service! He arrived promptly and had the job completed in no time. He also took the time to clearly explain everything and answer questions. Highly recommend!
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Joseph Tsalanidis
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Mat provides exceptional personal service with attention to detail and pride in his work. Would highly recommend Pestline Pest Control.
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Bespoke Steel
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Amazing professional service. Responded quickly and very educated in all things pest control. Would highly recommend.
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Paul Crosbie
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Matthew is very knowledgeable, professional and highly personable. It was a pleasure doing business with him and I would recommend his services to other customers.
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Aoife Barker
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We can't thank you enough for answering our desperate call to rescue a snake from inside our house. Pestline was quick to respond and arrive, very professional, friendly and of course good at the job! Highly recommend 🌟
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Tamara Mallard
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Pestline were professional, thorough and genuinely helpful. They explained everything clearly, checked every area and delivered great results. Excellent service and reliable — wouldn’t go anywhere else!